Time2Care BSE Ltd was established in 2011 by experienced carer Lorraine Gordon- Jones who is now the Registered Manager of Time2Care. Lorraine's long life friend Sandra Blackwell has an established background in Finance and Business and has spent most of her life caring for elderly relatives and caring for those who have learning disabilities. With the wide range of knowledge they have between them, they decided it was time for them to put their knowledge to use and build a company with strong values and beliefs of person-centred care. They have built a well-trained team who will carry on sharing their beliefs and providing care to a standard that they would want for themselves and their families. 


Who we care for 

We provide care for individuals of all ages, from young adults to the elderly. We cater for people who have a variety of requirements and disabilities, We have the skills to provide a variety of specialized care for people with learning disabilities, physical illnesses and mental health conditions. We care for many whom have Alzheimer's and Dementia, and we provide end-of-life care for those who wish to pass at home with privacy and dignity.

Consultation of care 

 When deciding to choose Time2Care as your Home Care provider, we will arrange a home meeting where one of our highly trained staff will come and visit you to gather all the information that is needed to build a person-centred care plan that will meet all your needs and be tailored to you. During this “Handover” we will be able to answer any of your questions that you may have and help make this a less stressful journey for all. 

Our Mission 

Our mission as a family run business is to put our Service users first. It is to make sure that Time2Care is providing the highest standard of care to all. In turn making sure that everyone is feeling safe, secure and reassured knowing that they are being treated equally with dignity and respect throughout their journey with us. We aim to make it a pleasant safe working environment for our staff and service users. 

GDPR and access to information 

Time2Care BSE ltd are fully compliant with The Data Protection Act and therefor adhere to the following obligations regarding the information we obtain from our Service Users.
All information must be:

• Lawfully and fairly processed.
• Processed for specific purpose. 
• Adequate, relevant and not excessive
• Accurate and kept up to date.
• Not kept for longer than necessary
• Processed in line with the right of the individual.
• Kept secure. 
• Not transferred to countries outside the European economic area unless there is adequate protection for the information. 

You have the right to see the personal data that is held on you. And the right to have it corrected if it is wrong. You may send a “subject access request” which is a request to show what data is held about you. Time2Care are obliged to:

• Respond to your request within 40 days. 
• Provide a copy and a description of the data we hold on you.
• Advise you on who the source of the data was.
• Give you information on how the data is processed. 
• Give you information on which other people or organisations it may have been disclosed to.

Information regarding The Data Protection Act and the codes of practice associated with it is available on the telephone number 01625 545740.


Discrimination 

 The care worker will not discriminate against service users on the grounds of race, nationality, language, gender, religion or beliefs, age, sexual orientation or social standing. The care team will not discriminate between service users who pay directly for their service and those who are funded by other means. Each and every team member is well trained in Diversity, Dignity, Discrimination and Respect and these are values that we stand by.